"Professional and efficient"
I normally do not write letters, but I felt compelled to write this one. This is in reference to the pain management center located on the fourth floor at the Community Hospital of Brooklyn, NY.
I had been experience chronic pain in both my upper and lower back for some time. It hurt to do almost anything, walking was the worst. I needed pain killers just to manage on a daily basis. My Neurologist suggested that I see a pain specialist. I have had to have a number of surgeries over the years and was extremely apprehensive at going to a hospital for any type of procedure. From the minute I got to the 4th floor of the hospital, my fears were alleviated. Everyone on the doctors staff was professional and efficient, they made me feel at ease in a stressful situation.
I felt that I made a good choice in coming here and, as a group, each of the staff members cared for me and wanted to help me get better. Everyone from the records person to the nurses in the recovery room and O.R. were wonderful. Almost a year later I had to return. What a great feeling it was to have the same staff there, still caring for patients. I knew at that point I had no worries. I felt that I was important to every staff member in the pain center and that I would be treated exceptionally well. Before coming to the pain center I had such horrific trouble just trying to walk a half a block. Last week I was able to walk across the Brooklyn Bridge. All praise to the doctor and the fantastic, combined, staff at the pain management center at Community Hospital.